Washing machine repair in the Los Angeles area
Washer trouble arrives with a load already in the drum. It fills and will not turn, or it turns and will not spin, and there is a basket of soaking clothes waiting on the answer. Royal Appliance works on washers where they stand in the laundry room, top-loaders and front-loaders both.
What people call about
If one of these is what yours is doing, it is worth a visit.
- It fills, but the drum will not turn.
- It will not spin, so the load comes out soaking.
- It walks across the floor on the spin cycle.
- There is water on the floor after a load.
- It stops mid-cycle and sits there with the door locked.
- It smells, and the smell is worst around the door seal.
What the $75 visit establishes
The $75 visit is for telling those apart at the machine. A washer that will not spin can be a lid switch, a belt, a motor control, a drain pump that never emptied the tub, or a load the machine has decided is out of balance — and every one of them looks the same from the laundry room door. The fault and the repair price are stated before the work starts, and the $75 is charged for the visit whether or not you go ahead.
When replacing beats repairing
A washer earns a repair more often than people expect. Pumps, valves, belts, lid switches and door seals are ordinary failures with ordinary fixes, and a machine that is otherwise sound is usually worth keeping. Two things change the answer: a failed transmission or worn bearings, which sit at the center of the machine where the labor is the job — and damage that only turns up once the repair is under way and cannot be undone. One of the reviews on this site describes a washer repair that ended exactly there, in the customer's own words rather than this page's.
What people said afterwards
7 of the 15 published reviews are filed under "Clothes Washer or Dryer Repair or Service". That category covers this machine, and the source does not record which appliance each review was actually about — so this is the category, not a claim about the specific machine.
He’s one of the cleanest guys I ever hired. He worked in a timely and professional matter and saved me from buying a new dryer.
Ricky went above and beyond to ensure my repair was done in a timely and excellent manner. He ordered parts, talked me through options, and demonstrated he had my best interest in mind. He was open about the options and creative about what could be done and how. After various trips for parts and hours spent on the project we came up against an impossible situation. The washing machine bolt was stripped and cutting it would mean leaving a part of it in the washer transmission, which would ruin the washing machine. So, Ricky communicated that he wouldn’t be able to fix it and that he was sorry about the time invested in the project. While cleaning up the workspace I felt a ping on my phone and I discovered Ricky had refunded me the fees I’d paid him to evaluate the appliance, EVEN AFTER HOURS OF WORK, miles of travel for parts, and even INSTALLING SOME NEW PARTS. I was worried about hiring a new appliance technician, but I’ll be calling Ricky for any appliance needs!
Washer repair — questions people ask
Front-loader or top-loader — is it the same visit?
Yes. Both are the same category of work and the same $75 diagnostic. They fail in different places — front-loaders around the door seal and the drain pump, top-loaders around the lid switch and the transmission — but neither is a different kind of booking.
The washer smells. Is that a repair?
Sometimes it is not. On a front-loader the rubber bellow behind the door traps water, lint and hair, and a machine that smells is often a machine that needs that cleared rather than a machine that is broken. One of the reviews on this site is that exact job. Mention it on the booking form, because it changes what gets looked at first.
It walks across the floor. Is something broken?
Not necessarily. A washer that moves on spin can be unlevel, standing on a floor that flexes, or carrying a load that has bunched to one side — all worth checking before booking anything. If it is level, loaded evenly and still walking, the suspension or the bearings are the likelier answer, and that is worth a visit.
The other machines
Royal Appliance works on eight, in the room they already stand in.