Refrigerator repair in the Los Angeles area
A refrigerator is the one appliance in the house that is never switched off, and it usually says something is wrong before it stops: it runs longer, it sounds different, or it quietly lets the milk go warm. Royal Appliance works on it where it stands, in your kitchen.
What people call about
If one of these is what yours is doing, it is worth a visit.
- It runs constantly and still will not hold temperature.
- The freezer is frozen solid but the fridge side is warm.
- Water is pooling under the crisper drawers, or freezing there.
- There is a puddle on the floor in front of it.
- The ice maker has stopped making ice, or the dispenser has stopped.
- It has started making a noise it never used to make.
What the $75 visit establishes
The $75 visit is for finding out what has actually failed. A warm refrigerator has several possible causes that look identical from the outside — airflow, the defrost system, the sealed system, a control board, a door seal that no longer seals — and the only way to tell them apart is at the appliance, with it running. You are told what the fault is and what the repair costs before anything is taken apart. The $75 is charged for the visit whether or not you go ahead.
When replacing beats repairing
Not every refrigerator is worth repairing, and saying so is part of the visit. When the failure is in the sealed system — the compressor and the refrigerant circuit — it is the most expensive repair this appliance has, and on an older machine it can come close to what a comparable new one costs. A door seal, a fan, a thermostat, an ice maker: those are worth fixing on almost anything. If yours falls on the wrong side of that line you will be told so, and Royal Appliance installs and connects the replacement instead of charging you to find out twice.
What people said afterwards
3 of the 15 published reviews are filed under "Fridge, Freezer or Ice Maker Repair or Service". That category covers this machine, and the source does not record which appliance each review was actually about — so this is the category, not a claim about the specific machine.
They were excellent! They made sure everything was working before they left.
Ricky is a very professional person from the moment we spoke on the phone about the issue that concerned me about the fridge until the moment he gave us a summary about how the issue was resolved. He moved the fridge, took pictures, and answered my questions with a good attitude. He even reassured us he’d come back if the issue persisted, but I am positive that he fixed it. Rest assured that he will get your problem taken care of! Also it is worth mentioning that he is very punctual and reliable from my experience.
Refrigerator repair — questions people ask
Is a freezer or an ice maker a different kind of visit?
No. Fridge, freezer and ice maker work is one category on the published service list, and one diagnostic visit covers whichever part of the machine is at fault. It is worth saying on the booking form which part it is, because it changes what gets looked at first.
The fridge is warm but the freezer is cold. Is that one fault or two?
Usually one. On most household refrigerators the freezer is where the cooling happens and air is moved across to the fresh-food side, so a warm fridge with a cold freezer points at that airflow or at the defrost system rather than at two separate failures. Which of them it is, is what the visit establishes.
Does the refrigerator need emptying before the visit?
Food can stay where it is. What helps is clearing the floor in front of the machine and taking anything breakable off the top, because a refrigerator usually has to be pulled out from the wall before anything behind it can be reached.
Can a built-in or counter-depth unit be worked on in place?
That is the intention on every job — the appliance is worked on where it already stands. Built-in and counter-depth units are simply harder to draw out and slower to get behind, and an unusually involved job is where the $225 labor ceiling applies. That is a cap on the $175 rate, not a second tier you can be moved into.
The other machines
Royal Appliance works on eight, in the room they already stand in.